VOIP PBX (iPBX)

IP, Software Based Telephony Systems

An iPBX is an IP based version of a conventional Private branch exchange or PBX. As opposed to conventional hardware based PBX systems, a VOIP based system is software based and processes calls through the usage of internet based telephony (Voice-over-IP). 
 
The caller can use a software based SIP phone (a software application installed on your computer), an Internet phone, or a normal telephone that is connected to the internet and the NetPBX server by a specific adapter for the SIP protocol (Session Initiation Protocol). 
 
Advantages 
 
The Seasus iPBX system is based on open source software and provides huge advantages over traditional PBX systems, such as: 
  • Lower hardware, software and maintenance costs
  • Reduces energy use as the iPBX can run on existing servers, rather than powering additional equipment
  • Free calls among remote users over the internet, which can result in tremendous cost cutting particularly for distributed companies with remote or overseas offices. Connected subscribers or users can be anywhere in the world, simply requiring a reliable internet connection for their phones for communicating with the iPBX server
  • Extensive call handling, such as for the use in call centers can be customised
 
The system provides all the standard features expected from high-end hardware based systems at a fraction of the setup and operational costs. It also includes advanced and customisable features that are not available in any hardware based system, but also enables us to develop any custom feature requested by clients. 
 
We can also integrate the iPBX with other products in our portfolio such as the SMS Gateway, Payment Gateway, Estate Agent Manager and the Call Centre Manager. 
 
Features 
The following is a list of standard call features available from the iPBX: 
  • ADSI On-Screen Menu System
  • Alarm Receiver
  • Append Message
  • Authentication
  • Automated Attendant
  • Blacklists
  • Blind Transfer
  • Call Detail Records
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Variable
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Retrieval
  • Call Routing (DID & ANI)
  • Call Snooping
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Caller ID Blocking
  • Caller ID on Call Waiting
  • Calling Cards
  • Conference Bridging
  • Database Store / Retrieve
  • Database Integration
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring
  • Distributed Universal Number Discovery (DUNDi™)
  • Do Not Disturb
  • E911
  • ENUM
  • Fax Transmit and Receive (3rd Party OSS Package)
  • Flexible Extension Logic
  • Interactive Directory Listing
  • Interactive Voice Response (IVR)
  • Local and Remote Call Agents
  • Macros
  • Music On Hold
  • Music On Transfer:
  • Flexible Mp3-based System
  • Random or Linear Play
  • Volume Control
  • Predictive Dialer
  • Privacy
  • Open Settlement Protocol (OSP)
  • Overhead Paging
  • Protocol Conversion
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • SMS Messaging
  • Spell / Say
  • Streaming Media Access
  • Supervised Transfer
  • Talk Detection
  • Text-to-Speech (via Festival)
  • Three-way Calling
  • Time and Date
  • Transcoding
  • Trunking
  • VoIP Gateways
  • Voicemail
  • Visual Indicator for Message Waiting
  • Stutter Dialtone for Message Waiting
  • Voicemail to email
  • Voicemail Groups
  • Web Voicemail Interface
  • Zapateller